McFarland Clinic

Patient Relations

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Services

The McFarland Clinic Patient Relations Department:

  1. Assists patients and families with concerns related to medical care.
  2. Supports the delivery of high quality, safe medical care.
  3. Provides education related to quality improvement concepts and activities for physicians, providers and staff.
  4. Strives to improve the quality of care and service through a patient-focused process of continuous improvement.

McFarland Clinic Patient Relations strives to improve the quality of care and service through a patient-focused process of continuous improvement. We use McFarland Clinic’s vision as our guiding principles. Our core beliefs are that people have a right to be listened to in a respectful and objective manner with empathy and professionalism.

Contact Us

The Patient Relations Office represents all McFarland Clinic locations. You may call or visit during regular business hours, 8:00 AM to 5:00 PM Monday through Friday, or you may send us a message online.

Call

515-239-4467

Mail or Visit

McFarland Clinic
Attn: Patient Relations
1215 Duff Avenue
Ames, Iowa 50010

Send a Message Online

You may use our Patient Comment Card to send us a message.

Frequently Asked Questions

Click here to view our Patient Relations FAQ.

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