Medical Records

Need a copy of your medical records? Here’s how to request them.

What to Know

• McFarland Clinic keeps a record of all patient healthcare services.
• Medical Records are retained for ten years from your last date of service as required by law.
• The safety and confidentiality of your private health information is protected under HIPAA regulations.
• McFarland Clinic has partnered with Datavant to process requests for records. Datavant may directly send you a bill for your request for records.
• Most requests are processed within 7 to 10 business days.
• If you would like to pick up your records in person, please call ahead to confirm availability.

Privacy

McFarland Clinic is dedicated to maintaining the privacy of your identifiable health information. For more information on how McFarland Clinic may use and disclose your health information, view our Privacy Policy.

Request Records

Receive Records Electronically

Note: For Billing records or Radiology images, please use our MyChart Sharing Hub or other methods.

Receive Records via Other Means

To receive records via mail, fax, email, or other means, and/or if you wish to receive Billing records or Radiology images, choose from one of these options.

Call Us

Call your nearest McFarland Clinic Release of Information Office:

• Ames: 515-239-4769
• Carroll: 712-792-8412
• Marshalltown: 641-844-2212

New to McFarland Clinic?

To transfer your medical record from another healthcare facility, complete the written Request for Medical Records Form. McFarland Clinic can send the completed form to your previous healthcare provider.

Release of Information Office Location & Hours

1215 Duff Avenue - Garden Level, Ames, Iowa