The McFarland Clinic Quality Management Department:
- Assists patients and families with concerns related to medical care.
- Supports the delivery of high quality, safe medical care.
- Provides education related to quality improvement concepts and activities for physicians, providers and staff.
- Strives to improve the quality of care and service through a patient-focused process of continuous improvement.
McFarland Clinic Quality Management strives to improve the quality of care and service through a patient-focused process of continuous improvement. We use McFarland Clinic’s vision as our guiding principles. Our core beliefs are that people have a right to be listened to in a respectful and objective manner with empathy and professionalism. To speak with a member of Quality Management, call 515-239-4467.
The McFarland Clinic Quality Management Department is pleased to offer a program entitled Speak Up. The program focuses on empowering the public to become an active participant in their health care along with their health care team. Dr. Steven Wanzek, Medical Director, explains how a program entitled Speak Up can help patients ensure a successful patient experience.
Interested in having the Speak Up program presented at your next group or organizational meeting? Please contact Teresa Simpson, RN, in the Quality Management Department at 515-956-4001.