McFarland Clinic

Customer Service

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McFarland Clinic Business Services is open...

  • Monday - Friday, 8 AM - 5 PM
  • Saturday, 8 AM - Noon

Our staff are happy to assist you with questions about your bill, insurance claim, or updates to your account information.

How to Contact Our Business Office


Call during the hours listed above at 515-239-4598.

Fill Out Our Form

Asking a billing question or provide an account update to our Customer Service department by completing the Contact the Business Office form.


MyChart enrollees may log in to contact Customer Service.


If you choose to contact us by mail, please include the patient name, account number, date of service, and a description of your request; send your correspondence to:

McFarland Clinic
1215 Duff Ave
PO Box 3014
Ames, IA 50010-3014

LabCorp Billing Questions

LabCorp is a reference lab which processes some of our lab tests. You may receive a bill from LabCorp for any out-of-pocket expense not covered by your insurance company.

For questions about LabCorp billing, please contact LabCorp Patient Customer service at 800-845-6167 or visit LabCorp's billing page.

© 2021 McFarland Clinic. All rights reserved.